Privacy Policy : Come 11 Sport

This Privacy Policy explains how Come 11 Sport (“we,” “us,” “our”) handles information when you visit come 11 sport  download the Come 11 Sport app, create an account, join fantasy cricket contests, or contact support. Fantasy cricket is a skill-based product. It still needs some personal data so we can verify a user, show the right match lobby, and keep contests fair.

If you do not agree with this policy, do not install the app or create an account. For questions, write to contact@come-sport.in with the subject Privacy.

1. Who this policy covers

It covers visitors to the website, people who complete the Come 11 Sport app download, registered users, and anyone who emails support. It does not cover lookalike domains, unofficial APKs, or third-party sites that copy our name.

2. Information we collect

Account and verification
Mobile number, verification status, and profile details you type in the app (such as a display name). We use this to create and recover your account. We do not need your OTP in email; never send it to support.

Contest and play data
Matches you open, teams you save, captain and vice-captain choices, contests you join, entry amounts where paid play is available, and points shown against official match performance. This data runs the lobby, leaderboards, and your history.

Device and technical data
App version, device type, OS version, approximate network type, crash logs, and security signals that help us reject broken or tampered installs. IP address and browser type may be logged on the website for security and diagnostics.

Support mail
Whatever you include in an email to contact@come-sport.in. Please hide OTPs and full card numbers in screenshots.

Payments (if you use them)
If the app offers add-money or withdrawal through a payment partner, that partner processes the financial details. We receive status, reference IDs, and the minimum records needed for your wallet history. We do not ask you to send CVV, UPI PIN, or net-banking passwords by email.

Cookies and similar tools on the website
The site may use essential cookies to load pages and optional analytics cookies to understand which guides (download, IPL, points) are useful. You can control non-essential cookies in your browser.

We do not collect data from children who should not be using the product. Come 11 Sport is for users who meet the age and eligibility rules in the Terms.

3. How we use information

We use data to:

• Create, secure, and restore accounts
• Show fixtures, team builder, contests, and live points
• Process contest entry and display results
• Detect abuse, duplicate accounts, and unofficial APKs
• Reply to support and legal requests
• Improve match-night flow (lobby speed, clearer point views)
• Meet accounting, tax, or regulatory duties where they apply

We do not sell your phone number to unrelated advertisers as a product list. We also do not use your inbox as a place to demand OTPs.

4. Legal bases (where this language applies)

Depending on applicable law, we rely on: performance of a contract (running your account and contests); legitimate interests (security, fraud prevention, product improvement); consent (optional analytics or marketing, if we ever ask); and legal obligation (records we must keep).

5. Sharing

We share information only when needed:

• Infrastructure providers that host the website, app, or logs
• SMS / verification vendors that deliver one-time login codes to your phone, not to our support inbox
• Payment partners for wallet actions you start
• Analytics or crash tools that help us fix install and lobby issues
• Authorities when law requires it
• Professional advisers bound to confidentiality

We do not authorise “support agents” on Instagram or WhatsApp to collect your data. If a person asks you to share an OTP so they can “update KYC,” refuse and email us.

6. Retention

We keep account and contest records while your account is active and for a reasonable period after closure if we must handle disputes, chargebacks, bonus abuse, or legal holds. Technical logs are kept shorter unless they are part of a security incident. Support emails are kept long enough to finish the thread and document fraud reports.

7. Security

We use standard safeguards: HTTPS on the official site, access limits on admin tools, and verification inside the app. No method is perfect. Your side of security matters: download only from come11sport.com, do not install mod files, do not share OTP, and do not grant remote access.

8. Your choices

Subject to law and account security checks, you may ask to:

• Access a summary of personal data we hold
• Correct a display name or other profile field you control
• Request deletion or account closure, unless we must retain records
• Withdraw optional consent (for example analytics) where consent was the basis
• Object to certain processing, where the law gives you that right

Email contact@come-sport.in from a reachable address and describe the request. We may need to verify that you own the account. We cannot delete match results that other users still see in a completed contest, but we can close future access.

9. Children

Come 11 Sport is not directed at children. If you believe we have collected data from someone below the minimum age in the Terms, write to us and we will take appropriate steps.

10. International processing

Servers and vendors may process data in India or in other locations used by our infrastructure partners. We still apply this policy and the security expectations above.

11. Third-party links

The website or app may mention cricket coverage, payment pages, or store settings. Those services have their own policies. Unofficial Come 11 Sport APK blogs are not our processors and are not covered here.

12. Changes

We may update this Privacy Policy when the product, vendors, or law changes. The effective date at the top will change. Material updates may also be flagged in the app or on the website. Continued use after an update means you accept the revised policy, to the extent permitted by law.

13. Contact

Come 11 Sport
Website: https://come11sport.com/
Privacy and data requests: contact@come-sport.in

If your question is about a contest score, use subject Points. If it is about personal data, use subject Privacy.

 come11sport.com.